Privacy Policy

Last updated: October 23, 2026

1. Introduction

Your privacy matters to us. This Privacy Policy explains how Nordlund collects, uses and protects your personal information when you visit our website nord-lund.com or shop in our store.

Nordlund is operated by Nordlund LTD.

By using our website, you agree that your information is processed as described in this policy.

2. Information We Collect

Contact information: name, email address, phone number, shipping and billing address.
Order information: products you buy, order number, payment method, transaction history.
Technical information: IP address, browser type, device, operating system, cookies and usage data.
Communications: information from emails or messages you send us (e.g. customer service).

3. How We Use Your Information

to process orders, payments and deliveries,
to provide customer support,
to improve our website and customer experience,
to send order confirmations, shipping information and updates,
to show relevant ads through Google Ads, Meta Ads and other marketing channels,
to meet our legal obligations (e.g. accounting requirements).

4. Sharing Your Information

We only share information with third parties when needed to provide our services:

Shopify – operating our online store platform.
Payment partners – such as Shopify Payments and Klarna.
Suppliers and carriers – to deliver your order.
Marketing and analytics services – e.g. Google Analytics, Google Ads and Meta Pixel.

These parties process information in accordance with their own privacy policies. We do not sell your personal information.

5. Cookies and Tracking

We use cookies to keep track of your cart and session, analyze traffic through Google Analytics and show relevant ads. You can change or delete cookies at any time in your browser settings.

6. Data Retention

We keep personal information for as long as needed to handle orders and payments, meet accounting requirements, and handle claims and guarantee cases. When the information is no longer needed, it is securely deleted.

7. Your Rights

Depending on where you live (for example under the California Consumer Privacy Act), you may have the right to know what personal information we hold about you, to request a copy of it, to have it corrected or deleted, and to opt out of targeted advertising. We will not discriminate against you for exercising these rights. To exercise your rights, email us at kontakt@nord-lund.com.

8. Security

We use SSL encryption and other security measures to protect your information from unauthorized access, alteration or deletion. No transmission over the internet is completely risk-free, but we strive for the highest possible level of protection.